Bookmarked It’s Time to Give Feedback Another Chance. Here Are 3 Ways to Get It Right (Opinion) by Peter DeWitt (Education Week)

If we are to show our school communities, and the rest of the world for that matter, that our schools are more than child care during the day and that school leaders and teachers engage in learning that is equally as powerful as the learning students are supposed to engage in, then we have to understand what feedback is all about and how it can be impactful.

Peter DeWitt shares three ways to get feedback right, including:

Respecting that feedback is a process, not a one-sided message
Closing the gap between desired and current performance
Appreciating the impact of feedback on self-regulated learning

Feedback is powerful, but also problematic. For me, what DeWitt highlights is the power and importance of creating the right conditions.

In a separate celebration, Tom Sherrington reflects upon twenty years since the publication of Working Inside The Black Box.

Replied to Schools are surveying students to improve teaching. But many teachers find the feedback too difficult to act on (The Conversation)

Education departments are increasingly investing in student surveys to improve classroom standards. But a study has found teachers don’t change their practice in response to student feedback.

Ilana Finefter-Rosenbluh, Melissa Barnes and Tracii Ryan discuss the challenge between collecting feedback and improving outcomes. This has me thinking about the power of disciplined collaboration and the importance of dedicating time and process. It also reminds me of John Danaher’s reflection on the purposefulness of teaching and that feedback received is always unhelpful
Replied to Feedback Is Oxygen For Your Ideas — Start With A Minimum Verbal Prototype by Tom (edte.ch)

When you share a First Verbal Prototype, you activate a feedback loop to develop your creative ideas.

Remember, the only thing worse than a bad idea is to isolate an idea from feedback for too long.

Feedback is oxygen for your ideas. It will help them grow and get stronger, starved of it, and your ideas weaken.

Tom, your discussion of the importance of oxygen has me thinking about the reverse where an idea is stripped of oxygen. I cannot help by think of scene from The Martian where the potatoes freeze to death when exposed.
Bookmarked 8 Quick Checks for Understanding by Jay McTighe (George Lucas Educational Foundation)

Formative assessment is a proven technique for improving student learning, and the strategies shared here by Jay McTighe work both in the classroom and remotely.

Jay McTighe provides a list of eight formative assessment techniques that can be used for quick pulse checks:

  • Ask students to display a designated hand signal to indicate
  • Present students with a few binary-choice statements
  • Have students create a visual or symbolic representation
  • Present students with a common misconception or a frequent procedural error
  • Have students regularly summarize what they are learning
  • Ask students to find or create new and novel examples to illustrate a newly learned concept
  • Ask students to teach a new concept or skill to someone else
  • Invite students to develop an analogy or metaphor to illustrate a newly learned concept or skill

I feel the right technique often depends on the context and situation, online included. For example, I remember using misconceptions in mathematics and  response systems for exit tickets.

ᔥ “Ian O’Byrne” in Digital Resilience – Digitally Literate ()

Replied to Marking, grading, whatever you want to call it… it’s core business, right? (Bianca Hewes)

Marking is intense because it is both physically and intellectually demanding. It is also a core part of our role as teachers, and thus unavoidable. I’m a high school English teacher, so I feel lik…

Thank you as always for finding the time to share Bianca. What is disconcerting is that I imagine you have various strategies to help you, such as Medals and Missions, as well as feedback codes.
Bookmarked The #1 Most Requested Desmos Feature Right Now, and What We Could Do Instead by Dan Meyer (blog.mrmeyer.com)

We also want students to know that there are lots of interesting ways to be right in math class, and that wrong answers are useful for learning. That’s why we ask students to estimate, argue, notice, and wonder. It’s why we have built so many tools for facilitating conversations in math class. It’s also why we don’t generally give students immediate feedback that their answers are “right” or “wrong.” That kind of feedback often ends productive conversations before they begin.

Dan Meyer responds to the request that is often made for automated feedback, suggesting that such feedback is problematic.
Bookmarked The Simple Phrase that Increases Effort 40% by Daniel Coyle (danielcoyle.com)

The key is to understand that this feedback isn’t just feedback — it’s a vital cue about the relationship. The reason this works so well has to do with the way our brains are built. Evolution has built us to be cagey with our efforts; after all, engagement is expensive from a biological standpoint. But when we receive an authentic, crystal-clear signal of social trust, belonging, and high expectations, the floodgates click open.

Daniel Coyle shares the simple phrase so important when it comes to feedback.

I’m giving you these comments because I have very high expectations and I know that you can reach them.

Bookmarked Why Should We Allow Students to Retake Assessments? by Peter DeWitt (blogs.edweek.org)

The question regarding retakes isn’t simply, “Should students get a second chance?” Rather, it is, “How can we use assessments to help students improve?” If we incentivize success on the first assessment by planning enticing enrichment activities and guide students in correcting the learning errors identified on that assessment, we’re much more likely to realize Benjamin Bloom’s dream of having all students, ALL students learn well.

Thomas Guskey responds to concerns raised around offering students the opportunity to retake tests and assessment.

To bring improvement, Bloom stressed formative assessments must be followed by high-quality, corrective instruction designed to remedy whatever learning errors the assessments identified. Unlike reteaching, which typically involves simply repeating the original instruction, correctives present concepts in new ways and engage students in different learning experiences.

He explains that concerns about time and coverage can be overcome by using a corrective process, that this is what real life is like (i.e. surgeon, pilot), and the everyday reality of mastery and fair grades (i.e driver’s license.)

I guess it raises the question, what is the point of feedback, if students are not given the opportunity to act upon it?

Replied to Learning is Feedback: And how to do it online (Joel Speranza)

While you’ve lost what is great about face to face teaching, you have also been unshackled by its slavish adherence to the clock. You are now master of your time, and you can use it to gather as much feedback as you like, however you like.

I really liked this reflection on feedback Joel. The need to move online has forced a reflection on the differences between modes and mediums. I remember presenting on the place of technology to transform learning, however I have really been left wondering about the impact when learning is only online. I really liked your point in your other post about adapting your pedagogy. Some things change, some things stay the same.
Replied to The Dialogic Learning Weekly #159 (newsletter.dialogiclearning.com)

Stumbled on this video in the link below with Brené Brown explaining her approach to sharing ideas and critique to a room of designers.
Her comments about the people and critique we should choose to pay attention to, really resonated with me. To use her language, unless you are doing the work, in the arena with me, I am not interested in your critique.

Tom, I really like the quote from Brené Brown. It left me wondering about what happens when there is nobody else doing what you are doing and who becomes your critical friend in that scenario?
Replied to My Kid’s Bedroom is Proof that Feedback > Grading. (THE TEMPERED RADICAL)

Regular Radical Readers know that the joy of my life is my ten year old daughter, Reece.  She’s something else, that’s for sure. But check out her bedroom this morning: If you were to g…

Bill, your discussion of the classroom is a great way of encapsulating grades and the importance of feedback. It has me wondering about intrinsic and extrinsic motivations and where that all fits within the discussion.
Replied to Criterion vs Holistic Rubrics? #EDU407Sum19 by Greg McVerryGreg McVerry (quickthoughts.jgregorymcverry.com)

I like having personal conversations with students and developing TAGs-Targeted Areas of Growth. What are the one or two criterion a student should focus on when improving writing. Never try to get an 8 year old writer to adresss six different indicators of quaility at once. I don’t think adult writers should undertake such an endeavor.

Greg, this reminds me of Bianca Hewes ‘two medals and a mission‘ for providing feedback.
Replied to An efficient process for giving feedback on extended responses (with pictures!) (Bianca Hewes)

So, by the end of that Friday afternoon, I had 30 comparative paragraphs to mark. Lucky me! Well, it was lucky for me that I had used a bit of a mastery learning process and taught the kids my coding system because it meant giving feedback would be super efficient! Below is a brief summary of my process (as I posted it to Twitter on Sunday).

Bianca, I love your strategies for improving the feedback process. I also like how you involve students with all of this through the Medals and Missions.
Bookmarked Guiding Peer Feedback with a Feedback Chat by Tony Vincent (learninginhand.com)

Quality feedback is timely, tied to a goal, and results in improvement. Strong feedback is actionable and answers three questions: What am I trying to achieve? How much progress have I made so far? What should I do next?

Tony Vincent shares some strategies and templates to support the feedback process.
Bookmarked It does not matter how good the feedback is (edte.ch)

Despite the best intentions of the feedback provider, their high skill levels and even high quality – unless the receiver is ready to receive, it does not matter. Mitigate this by using some of these practical strategies and considering how we might increase the capacity, readiness and disposition of receiving feedback.

Tom Barrett discusses a number of impacts on the success of feedback. One particular focus is timing. Barrett provides some strategies to support this, including designing the actual process and creating early opportunities. He also links to his new guide to improving feedback. It is interesting to consider this alongside the discussion of data and performance reviews.
Bookmarked Low marks for performance reviews by Chris Woolston (Knowable Magazine)

Annual assessments can be wildly inaccurate — not to mention soul-crushing. Here’s why the ritual, dreaded by managers and the managed alike, falls short, and what might work better.

Chris Woolston dives into the problematic world of performance reviews. He speaks with a number of experts in the area, including Herman Aguinis, who explain that the process is in many respects broken:

All too often, Aguinis says, formal performance reviews become a self-serving exercise in politics, not a realistic examination of an employee’s strengths and weaknesses. “Some managers will give biased ratings on purpose,” he says. “I have personally seen a supervisor giving a bad employee a good rating just so that employee could get promoted out of his unit.”

The answer is not to remove reviews, by instead make them more regular, therefore making the feedback more meaningful:

To really understand the value of their employees, Aguinis says, managers should double down on the practice of everyday management. That means checking in on employees every day and giving them real-time feedback on things they’re doing well and areas where they can improve. “When performance is a conversation, when it’s not something that happens just once a year, the measurement becomes very easy and straightforward with no surprises,” he says. He adds that it’s important to gather input from many different people within the system – peers as well as supervisors. “The best source of data is often not the manager,” he says.

This is another interesting post which captures some of the problems with feedback and the challenges of self-determined learning in a world ruled by numbers.

Bookmarked Why Feedback Rarely Does What It’s Meant To (Harvard Business Review)

We humans do not do well when someone whose intentions are unclear tells us where we stand, how good we “really” are, and what we must do to fix ourselves. We excel only when people who know us and care about us tell us what they experience and what they feel, and in particular when they see something within us that really works.

Marcus Buckingham and Ashley Goodall dive into the world of feedback. They argue that in many respects, it fails to achieve the intended outcome.

Focusing people on their shortcomings doesn’t enable learning; it impairs it.

Buckingham and Goodall highlight three theories that those who believe in feedback as often accepts as true:

  • That other people are more aware than you are of your weaknesses, and that the best way to help you, therefore, is for them to show you what you cannot see for yourself.
  • That the process of learning is like filling up an empty vessel: You lack certain abilities you need to acquire, so your colleagues should teach them to you.
  • That great performance is universal, analyzable, and describable, and that once defined, it can be transferred from one person to another, regardless of who each individual is.

In response, they propose a number of strategies to support the development of others, including:

  • Look for outcomes
  • Replay your instinctive reactions
  • Explore the present, past, and future

This is something I have written about too, discussing the problem of feedback.

Bookmarked Suggestion Box History: The Small Data Before Big Data by Ernie Smith (Tedium: The Dull Side of the Internet.)

How the suggestion box, once a simple tool for giving feedback, played a role in the weirder and darker data-hungry present for many companies.

Ernie Smith provides a dive into the world of the suggestion box. This seems in contrast to Megan Ward’s investigation of feedback and computational thinking. Smith seems to capture both worlds, however it is confusing as a to whether they are they are actually the same or if feedback is in fact different for different people.
Bookmarked The Problem With Feedback by Megan Ward (The Atlantic)

Companies and apps constantly ask for ratings, but all that data may just be noise in the system.

Megan Ward looks back at the history of feedback. She touches on its origins associated with improving machine efficiency and explains how it has been appropriated in recent times as a tool for managing people. Ward explains that this confuses things and in the process we risk making the activity one of noise, rather than any sort of meaning.

Marginalia

Traceable to antiquity, the idea of feedback roared to prominence in the 18th century when the Scottish engineer James Watt figured out how to harness the mighty but irregular power of steam. Watt’s steam governor solved the problem of wasted fuel by feeding the machine’s speed back into the apparatus to control it. When the machine ran too fast, the governor reduced the amount of steam fed to the engine. And when it slowed down, the governor could increase the flow of steam to keep the machine’s speed steady. The steam governor drove the Industrial Revolution by making steam power newly efficient and much more potent. Because it could maintain a relatively stable speed, Watt’s steam engine used up to one-third less energy than previous steam-powered engines.

Wiener broadened the definition of feedback, seeing it as a generic “method of controlling a system” by using past results to affect future performance. Any loop that connects past failures and successes to the present performance promises an improved future. But instead of energy, Wiener thought of feedback in terms of information. No matter the machine, Wiener hypothesized, it took in “information from the outer world” and, “through the internal transforming powers of the apparatus,” made information useful. Water flow, engine speed, temperature—all become information.

Positive ratings are a kind of holy grail on sites like Yelp and TripAdvisor, and negative reviews can sink a burgeoning small business or mom-and-pop restaurant. That shift has created a misunderstanding about how feedback works. The original structure of the loop’s information regulation has been lost.

Feedback may matter to the corporations that solicit it, but the nature of the feedback itself—the people who provide it, the relevance of their opinions, and the quality of the information—seems not to matter at all.