Personally, I prefer ‘warm data’ that is embedded in context. I recommend the most recent episode of Team Human.
In regards to jargon, you might enjoy Diane Kashin’s discussion of ‘cute’.
My only wondering is your inclusion of other voices. Although you discuss some of the great work being done by clients, sometimes it would be nice to hear celebrations from beyond, however that may not be your intent.
Hope that helps.
P.S. I referenced your archive rather than this weeks newsletter out of respect.