📑 ‘The goal is to automate us’: welcome to the age of surveillance capitalism

Bookmarked ‘The goal is to automate us’: welcome to the age of surveillance capitalism (the Guardian)

Shoshana Zuboff’s new book is a chilling exposĂ© of the business model that underpins the digital world. Observer tech columnist John Naughton explains the importance of Zuboff’s work and asks the author 10 key questions

In an interview with John Naughton, Shoshana Zuboff touches on the feeling of ‘informed bewilderment’ that marks that current transformation associated with platform capitalism. This includes the many aspects which feed into the surveillance economy, such as smartphones and digital assistants. Zuboff argues that the goal is to automate us. Rather than reviewing what should and should not be collected, the question that needs addressing is why is it collected at all.

Marginalia

We’re living through the most profound transformation in our information environment since Johannes Gutenberg’s invention of printing in circa 1439. And the problem with living through a revolution is that it’s impossible to take the long view of what’s happening. Hindsight is the only exact science in this business, and in that long run we’re all dead.


So our contemporary state of awareness is – as Manuel Castells, the great scholar of cyberspace once put it – one of “informed bewilderment”.


“Surveillance capitalism,” she writes, “unilaterally claims human experience as free raw material for translation into behavioural data. Although some of these data are applied to service improvement, the rest are declared as a proprietary behavioural surplus, fed into advanced manufacturing processes known as ‘machine intelligence’, and fabricated into prediction products that anticipate what you will do now, soon, and later. Finally, these prediction products are traded in a new kind of marketplace that I call behavioural futures markets. Surveillance capitalists have grown immensely wealthy from these trading operations, for many companies are willing to lay bets on our future behaviour.”


Surveillance capitalism was invented around 2001 as the solution to financial emergency in the teeth of the dotcom bust when the fledgling company faced the loss of investor confidence.


Nearly every product or service that begins with the word “smart” or “personalised”, every internet-enabled device, every “digital assistant”, is simply a supply-chain interface for the unobstructed flow of behavioural data on its way to predicting our futures in a surveillance economy.


Once we searched Google, but now Google searches us. Once we thought of digital services as free, but now surveillance capitalists think of us as free.


It is no longer enough to automate information flows about us; the goal now is to automate us. These processes are meticulously designed to produce ignorance by circumventing individual awareness and thus eliminate any possibility of self-determination. As one data scientist explained to me, “We can engineer the context around a particular behaviour and force change that way
 We are learning how to write the music, and then we let the music make them dance.”


Surveillance capitalism is a human-made phenomenon and it is in the realm of politics that it must be confronted. The resources of our democratic institutions must be mobilised, including our elected officials.


For example, the idea of “data ownership” is often championed as a solution. But what is the point of owning data that should not exist in the first place? All that does is further institutionalise and legitimate data capture.


Users might get “ownership” of the data that they give to surveillance capitalists in the first place, but they will not get ownership of the surplus or the predictions gleaned from it – not without new legal concepts built on an understanding of these operations … In any confrontation with the unprecedented, the first work begins with naming.

9 responses on “📑 ‘The goal is to automate us’: welcome to the age of surveillance capitalism”

  1. @mrkrndvs Team Human… interesting. Just added that sample to my list.

    Had to stop 2/3 into Surveillance; got me thinking and shifting in my seat a lot. Not for bad reasons. Feels like the kind of book one needs to take notes in, then read it again afterwards to take new notes.

  2. Welcome to another month of Read Write Respond, a newsletter of ideas and information associated with all things in and out of education, mined and curated for me and shared with you.
    On the family front, my daughters continue to amaze me. Whether it be Ms. 8 and her rock climbing or Ms 3 sitting in her sister’s class during open morning. Also, I have been taking my ‘holidays’ on Friday’s – I don’t get school holidays anymore – to stay at home with the children. This is because my wife has gone back full-time based on a change of circumstances. I’m wondering, is that a ‘four-day week?‘ Or is parenting just another form of ‘working?’
    At work, I have received another new title, however I continue to simply do the work that needs to be done. It was at least nice to receive some recognition from my team leader that I have been doing five different roles and that it was not ideal. What is interesting is that many of these roles are often assumed in schools or simply go unseen. It is a continual reminder of how technology is a system.
    Personally, I have been listening to new music from Carly Rae Jepsen and The National. I also watched Mike Mills’ short film associated with The National’s album, as well as the Whitney Houston documentary. Like so many others, I too was left disappointed by the ending of Game of Thrones. I also saw the last instalment of the The Avengers series. I have been reading Ruined By Design as a part of the IndieWeb Book Club. Other than a few lengthy replies to Greg Miller and Cal Newport I have not written any longer reflections.

    Here then are some links that have supported my learning this month 

    Learning and Teaching
    Oz Lit Teacher
    Narissa Leung shares a new project which involves sharing possible mentor texts. The concern is that although educators like Pernille Ripp share various suggestions, using them can overlook the local context. Some other useful sites to support searching for books and resources include Kim Yeomans’ Wild About Books and Bianca Hewes’ Jimmy Reads Books.
    Was Shakespeare a Woman?
    Elizabeth Winkler explores the authorship behind the work of William Shakespeare. She puts forward the case for Emilia Bassano. This lengthy piece provides an insight into challenges associated with exploring the past and why history is always interpretative.
    Let them play! Kids need freedom from play restrictions to develop
    Brendon Hyndman highlights the benefits of ‘play’ in and out of school. One suggestion is providing children spaces with loose play equipment. This is something Narissa Leung, Adrian Camm and John Johnston have touched upon, through the use of objects, such as old bricks and crates. Sometimes the biggest challenge is getting out of the way.
    Detractors from Afar
    Greg Miller provides a reflection on the journey that you have started at St Luke’s. It fits with the idea of change through encouragement, rather than revolution. This is also a good reminder that teaching is not a research-based profession.

    Bruce Pascoe teaches Australians about the rich Indigenous history of their country

    The ABC has produced a new digibook with Bruce Pascoe to support students in learning about the history of Aboriginal agriculture and technology and celebrate the ingenuity of the First Australians. Pascoe is also releasing a children’s version of his award winning book Dark Emu. Another useful resource on the topic of including indigenous perspective in the classroom is the National Aboriginal and Torres Strait Islander Curricula Project.
    Technology
    The luxury of opting out of digital noise
    Vicki Boykis reflects on the privilege associated with being able to unplug. This continues on from an earlier post on fixing the internet. Like Boykis, I wonder about the relief and ostracism associated with leaving the social web. This reminds me of Venkatesh Rao’s pushback on Waldenponding. It is interesting reading this alongside Cal Newport’s recent post on the IndieWeb as the solution to social media’s ills. I wonder if one strategy is managing your feeds through a form of social media jujitsu or simply writing the web we want as captured by the #ProSocialWeb movement.
    It’s Time to Break Up Facebook
    As a part of the New York Times series on privacy, Chris Hughes puts forward the case for Facebook to be split up and regulated. He recounts his experience during the early days and the problem that the platform has in regards to the question, “how big is big enough?” Hughes discusses the spectre of antitrust that haunts the major platforms. In a separate piece, Adi Robertson argues that we need to do more than create guidelines in order to fix Facebook. There has also been some criticism the wider privacy series.
    Learning from Surveillance Capitalism
    Ben Williamson discusses the implication of Shoshana Zuboff’s The Age of Surveillance Capitalism on education. He suggests three possible inquires stemming from the book: cultures of computational learning, human-machine learning confluences and programmable policies.
    Introducing SIFT, a Four Moves Acronym
    Mike Caulfield continues his development of the ‘Four Moves‘ associated with fake news and web literacy. He has introduced an acronym that can be used to remember the moves: SIFT.

    (S)TOP
    (I)nvestigate the Source
    (F)ind better coverage
    (T)race claims, quotes, and media back to the original context

    Caulfield sums up this change as “Don’t CRAAP, SIFT.”
    Newsletter Development
    Warren Ellis shares a series reflecting on the development of his newsletter. He touches on the technology that allows him to produce a small magazine that connects a community of minds. This is interesting reading alongside other posts from Craig Mod, Paul Jun and Simon Owens.
    Reflections
    Low marks for performance reviews
    Chris Woolston dives into the problematic world of performance reviews. He speaks with a number of experts in the area, including Herman Aguinis, who explain that the process is in many respects broken. The answer is not to remove reviews, by instead make them more regular, therefore making the feedback more meaningful. This is another post which captures some of the problems with feedback and the challenges of self-determined learning in a world ruled by numbers. It is also interesting to read it alongside Andrea Stringer’s reflection on the problem with killing two birds with one stone. It also touches on the problem of grades too.
    Conquering Mount Everest: High hopes and broken dreams
    Inga Ting, Alex Palmer, Stephen Hutcheon and Siobhan Heanue provide an insight into what is involved in climbing Mount Everest. They discuss the route, what is involved, the statistics of fatalities on the mountain, the changes over time and the small window of opportunity available each year. Interestingly, Everest is actually considered a lot safer than some of the other mountains in the Himalayas. This makes me want to re-watch Everest to make sense of what happened and where.
    ‘Just add water’: Lake Eyre is filling in a way not seen for 45 years
    Dominique Schwartz reports on the water filling Lake Eyre. What is unique about this is that it is all just nature. Although locals fought an attempt in 1995 to introduce large-scale irrigated cotton farming on the Cooper, there has not been any other attempts. It makes me wonder about rewilding and letting things take their cause, rather than store excess flows as Gina Rinehart is pushing to do.
    Turning Points in my Understanding of Virtually Connecting
    Maha Bali samples some of the points in the journey associated with VConnecting. This included the beginnings, the way it has changed, some of the positives shared, some of the negatives and when things sometimes fail. This is interesting reading, both in regards to the reflective nature of the post, as well as appreciating how VConnecting has evolved. Ian O’Byrne and Naomi Barnes provide some other posts involving auto-ethnography.
    First You Make the Maps
    Elizabeth Della Zazzera documents the developments in mapping that made long sea voyages possible. It is easy to pick up a modern map and assume that this is the way it always was, even worse to open up Google Maps in the browser. Della Zazzera breaks down the various developments, providing examples to support her discussions.

    Read Write Respond #041
    So that is May for me, how about you? As always, happy to hear.

    Cover Image via JustLego101

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