This issue is only amplified by the capacity on the Sunbury line. I would imagine that this is only going to increase with the development of land between Caroline Springs and Melton. Really they are in need of ramps similar to Sunshine Station.
Dan, I wonder if the changes to Watergardens relates to issues around accessibility. It is currently built around steps and lifts. When the lifts break, as they seem to, it can be a problem.