we can spend forever looking for the perfect fix. However, the fix is only part of the solution. In addition to going through the process involved in coming to a decision, what we actually do once we have made that decision to change is just as important. What everyone really needs to learn is how to overcome various hurdles and hiccups. So often people think that the answer to problem solving is to holla for the nearest technician. Although there are some issues which we can’t solve, there are many which we can with a little nous. No matter how simple the solution, there will always be a problem that needs to be overcome. We need then a change of mindset, not to simply change the program every time we have a problem.
It also has me thinking about my current work. I came into the role without any knowledge of the system we use. I begged, borrowed and listened my way through, tinkering and testing various pieces and processes. I actually think that it has been helpful in not having any knowledge, but instead having the right approach.