In it, Leung reflects upon the experience of going to dog training school. She then compares this with ‘training’ in the classroom. She explains that no-one, dogs or humans, learns when under stress. What is important then is creating the environment and investing in an ’emotional bank’s.
In dog classes, the dog owner cannot simply send their misbehaving dog to the trainer to be ‘fixed.’ There are a few reasons for this, including: 1) the problem is likely to exist between the owner and the dog and possibly centres around the lack of respect in their relationship- therefore sending the dog to the trainer will not address the heart of the problem and 2) it is not long term sustainable to offload the problem to another person -when the dog and the owner go home, the trainer will not be there to rescue them.