I’m giving you these comments because I have very high expectations and I know that you can reach them.
The key is to understand that this feedback isn’t just feedback — it’s a vital cue about the relationship. The reason this works so well has to do with the way our brains are built. Evolution has built us to be cagey with our efforts; after all, engagement is expensive from a biological standpoint. But when we receive an authentic, crystal-clear signal of social trust, belonging, and high expectations, the floodgates click open.
Daniel Coyle shares the simple phrase so important when it comes to feedback.