🤔 Facebook’s tonsils

Liked Pluralistic: 19 Apr 2021 by Cory Doctorow (Pluralistic)

The anonymous author of the leaked memo calls themself and their colleagues “the tonsils of the internet, a constantly bombarded first line of defense against potential trauma to the userbase.”

FB is a company that says it can do everything – operate local offices in more than 100 countries, field a major VR platform, issue a currency. But when it comes to moderation, it is rendered helpless before the enormity of the task.

The “we must outsource” explanation grows ever thinner, while the “tonsils” hypothesis has enormous explanatory power.