Like all technological tools, Twitter can be exploited for evil and harnessed for good. Just as the printing press was used to publish content that argued fervently for slavery, it was also used by abolitionists to make the case for manumission. Just as radio and television were used to stir up the fervor of McCarthyism, they were also used to undermine it.
Twitter has fallen short in many ways. But this decade, it helped ordinary people change our world.
These days, everyone thinks it’s a cesspit. But it’s changed whose voices we hear. That’s a good thing.
Sarah Jackson’s provides aof Twitter capturing both negatives and positives. In the end, she argues that it has made us better.