Bookmarked The Social Dilemma Fails to Tackle the Real Issues in Tech by (Slate)

Ultimately, this omission of experts and lack of nuance results in The Social Dilemma feeling like a missed opportunity. On the plus side, it informs a wide audience about issues like surveillance, persuasive design practices, and the spread of misinformation online, which may encourage them to hold big technology companies accountable. But who gets to convey this information and how it is framed are also crucial. Amplifying voices who have always had a seat at the table and continuing to ignore those who haven’t will not lead us any closer to resolving the dilemma the film claims to present.

Pranav Malhotra argues that although the documentry The Social Dilemma is helpful in providing information about the problems with social media, the choice of whose voices are included and how it is framed is problematic.

This documentary, which will undoubtedly reach a global audience being on Netflix (itself a key cog within the technology industry), could have amplified such voices. It could have also given space to critical internet and media scholars like Safiya Noble, Sarah T. Roberts, and Siva Vaidhyanathan, just to name a few, who continue to write about how broader structural inequalities are reflected in and often amplified by the practices of big technology companies.

This is something that Maria Farrell also touches on this in regards to the ‘prodigal techbros‘.

The prodigal tech bro doesn’t want structural change. He is reassurance, not revolution. He’s invested in the status quo, if we can only restore the founders’ purity of intent. Sure, we got some things wrong, he says, but that’s because we were over-optimistic / moved too fast / have a growth mindset. Just put the engineers back in charge / refocus on the original mission / get marketing out of the c-suite. Government “needs to step up”, but just enough to level the playing field / tweak the incentives. Because the prodigal techbro is a moderate, centrist, regular guy. Dammit, he’s a Democrat. Those others who said years ago what he’s telling you right now? They’re troublemakers, disgruntled outsiders obsessed with scandal and grievance. He gets why you ignored them. Hey, he did, too. He knows you want to fix this stuff. But it’s complicated. It needs nuance. He knows you’ll listen to him. Dude, he’s just like you…

via Bill Fitzgerald