Liked How to Argue Better

1. Say nothing (to start with) – Allow people to vent. Don’t interrupt and certainly don’t judge by saying things like, “Calm down,” or “You’re obviously mistaken here.”

2. Ask questions rather than try to make a point – This is easier said than done but try to ask questions that clarify the reasons behind the anger/upset or conflict – “Why is that upsetting you?” or “It strikes me that this is the problem. Have I heard you right?”

3. Recognise that you played a part here, and own it – Rather than talking about what the other person did/does/feels, talk about what you did/do/feel. Talking about the other person just makes them get even angrier.

Replied to Stop Setting SMART Goals by Dan Haesler (Cut Through Coaching & Consulting)

Next time you’re asked to set a goal why not consider other approaches – for example, an Appreciative Inquiry – to explore the possibilities first. Then, once you’ve settled on a goal, you can use the SMART acronym to check how well you can articulate your next action.

I agree Dan, SMART goals (or SMARTER goals) can be limiting. In recent years I have chosen to instead focus on one word, based on the work of Kath Murdoch and Edna Sackson. I find this allows for a breadth of opportunities, rather than limiting things.
Replied to

Sounds like a budding entrepreneur Dan if you ask me 🤷‍♂️