Some of the moderators’ stories were similar to the problems experienced in other countries. Daniel said: “Once, I found a colleague of ours checking online, looking to purchase a Taser, because he started to feel scared about others. He confessed he was really concerned about walking through the streets at night, for example, or being surrounded by foreign people.
Alex Hern’s discussion of Facebook moderators in Berlin provides a different perspective to the world of moderation. When you hear the ridiculous number of users that platforms like Facebook have, I shudder to think the content that needs to be processed.