👍 No, You Can’t Ignore Email. It’s Rude.

Bookmarked Opinion | No, You Can’t Ignore Email. It’s Rude. by an author (nytimes.com)
Being overwhelmed is no excuse. It’s hard to be good at your job if you’re bad at responding to people.
Adam Grant explains that email today is what taking calls was in the 90’s. He explains that simply ignoring them is not a solution. Instead we need to have clearer processes in place, whether it be alternative means of contact or writing short replies explaining this.

Remember that a short reply is kinder and more professional than none at all. If you have too much on your plate, come clean: “I don’t have the bandwidth to add this.” If it’s not your expertise, just say so: “Sorry, this isn’t in my wheelhouse.” And if you want to say no, just say “no.”

The one caveat, emails from strangers continually asking for something. These can be ignored.

I have a few general rules. You should not feel obliged to respond to strangers asking you to share their content on social media, introduce them to your more famous colleagues, spend hours advising them on something they’ve created or “jump on a call this afternoon.” If someone you barely know emails you a dozen times a month and is always asking you to do something for him, you can ignore those emails guilt-free.

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