I was faced with that today when my train broke down. It was interesting to see people dash for their cars or call an Uber. What I think is missed in this is that if everyone manages to make their own way, there is no expectation of the transport company to have any sort of backup. So I waited.
Although I waited for 30+ minutes for the replacement bus, I eventually got to work and everything was ok. Sometimes we worry so much that we forget what it means to wait and that sometimes it is about the masses.